HKEY_CURRENT_USER\Software\Policies\Microsoft\Office\x. Use ExcludeSrvRecord to prevent Outlook from using the HTTPS root domain Use ExcludeHttpsRootDomain to prevent Outlook from using the HTTPS root domain If the USB drive is write-protected, you can’t add new data or edit files in it. HKEY_CURRENT_USER\Software\Policies\Microsoft\Office\x.0\Outlook\Autodiscover In addition to the reasons and solutions mentioned in above cases, there’s a special reason to explain why you can’t copy a file or folder to a USB drive. After validating the information above, create an MS Teams event through your Outlook client using shared access to the Shared Box Agenda. Check if your user logged in to Outlook has access to the shared box. HKEY_CURRENT_USER\Software\Microsoft\Office\x.0\Outlook\Autodiscover The user logged into MS Teams must be the same user logged into the Outlook Client. Use ExcludeLastKnownGoodUrl to prevent Outlook from using the last known good AutoDiscover URL Once the registry entries are in place, restart Outlook and try to add the account or create a new profile again. To work around this issue if the web service provider or web hosting provider is unable to resolve it, take the following action:Ĭreate Outlook registry keys to exclude the Last Known Good settings, HTTPS root domain, and the SRV record as detailed below.
For example, Outlook may receive a result such as Typically, the root domain lookup would fail in this case, and Outlook would perform an Autodiscover lookup against However, because Outlook receives a successful Autodiscover response from the root domain lookup, Outlook tries to authenticate against the advertised protocols such as POP and IMAP, and the operation fails.Ĭontact your web service provider or the web hosting provider of your domain website and make sure that the web server is not responding to Autodiscover requests. This issue occurs because the Autodiscover process that's used by Outlook receives an unexpected result from a third-party web server when it performs the root domain lookup. When adding an Outlook account for Microsoft 365 with a custom domain or an account with a personalized email address, you receive the following error: